Contact us ASAP if you would like to cancel your order. If we haven’t started processing it yet, we can cancel your order free of charge. We can also put orders on hold, in case there’s something you would like us to change, if you contact us before the order is processed. You can reach us Monday through Friday 8 am to 4 pm PST. Reach us by phone at: 425-484-1054 or 888-604-6089 or reach us by email at support@purpletrail.com.