We don’t recommend creating a new one, because you will lose any Purple Coins you’ve collected and you will not have access to your order history or saved designs. Our customer service team can help fix the problem you’re having. If you’re having a problem with your account, please contact our customer service team for […]
Cookies and the cache can be cleared in your browser’s History, which is accessible through your browser Settings. You can also try the keyboard shortcut Control + Shift + Delete.
First try checking out Adobe’s Windows Flash Player Help Site and Adobe’s Mac Flash Player Help Site by following the links provided. After trying some of the solutions listed there, please contact our customer service team for assistance at 425-484-1054 or 888-604-6089 between 8 AM (PST) and 4 PM (PST) on weekdays or by email at firstname.lastname@example.org.
We support the following browsers: IE7 and higher FireFox 3 and higher Google Chrome all versions Safari 4 and higher If you have an older version of one of these browsers, we highly recommend upgrading for a smoother more enjoyable experience. We’ve found Google Chrome to be the fastest browser.