What does an orange alert sign mean?

An orange alert sign is advising that your photo may print blurry. This will occur if you have a lower resolution photo and zoom in too much. Some images will say that right away if they’re too small to begin with. It’s possible that having that orange triangle won’t affect how you see the card, […]

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Can I create shapes in my design?

To create a shape in the Design Center, click on the Shapes tab on the left side toolbar of the Design Center. This will open the Shapes toolbar and you can choose from a variety of shapes to add to your design including circle, square, square with rounded corners, square with zigzag edges, star, arrow, […]

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What does the yellow alert symbol mean?

A yellow alert symbol on your design is a warning that part of your design (photo or embellishment for instance) is over the trim zone and may be cut off. This is okay, just make sure the important part of the photo is within the blue lines.

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Can I preview my design?

Previewing a design is easy! When you’re in the design center with any design, down in the bottom right hand corner, there’s a little switch that turns on and off the preview. The preview isn’t too much different from what you would otherwise see, but it does remove the bleeds, which is good for showing […]

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How do I clear my design and start over?

If you messed up big time, or you don’t want to proceed any further, and want to go back to the design as it was last saved, then we’ve got two ways to do that. The more obvious way is just to close the designer without saving, and reopening the design. Otherwise, you can use […]

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How do I zoom in and out on my design?

To zoom in and out of your design while in the design center, we have a slider in the bottom left hand corner. This doesn’t effect the zoom of any picture, just the way the card looks to you on your screen.

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How do I change the card type?

Our cards do come in a variety of types.  If you find a design you like in a different format than what you are look for, please contact customer support to make the changes for you. Regular cards can be designed in portrait or landscape orientation. Tri-Fold cards and Quad-Fold cards can only be designed […]

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How do I change the card size?

If you find a design that you like, in a different size than you’re looking for, please contact customer support to make the change for you. It’s usually best to start designing it after the size change has been made. If you know you’re going to need a different size, let us know first thing. […]

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How do I change the trim of my card?

Trim options are usually available for most flat cards, even business cards have an option for rounded corners.. Trim options vary depending on the card size, as you’ll notice that 5 x 7 inch flat cards have the most options. Please note that altering the trim may alter the price, as certain trims cost more […]

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