How do I upload my spreadsheet of addresses?

There are two ways to upload spreadsheets of addresses. Learn more below. How To Upload A Spreadsheet Of Addresses For A Specific Order  After placing your order you will be prompted to enter your recipients’ addresses. You can enter your addresses at this point or you can add addresses at any time by logging into your […]

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How long do I have to enter my addresses?

All mailing addresses should be entered within 1 week of your order date. If you need more time to enter the addresses, please contact us via email at support@purpletrail.com or by phone at 425-484-1054 or 888-604-6089. If you have not entered your mailing addresses within one week or contacted us for an extension, we will refund […]

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Can I order Mailing Service for only some of my cards?

Yes, you can select the number of cards you want us to mail for you, and we will ship you any remaining cards or envelopes. This is referred to as partial mailing service, and is a pretty common request. Regular shipping costs and times apply. We will mail your cards to you either before or […]

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Can I schedule my Mailing Service?

Yes, you can pick a specific date, up to one month in advance, for your order to be mailed from our facility. The available date options depend on the processing speed selected for your mailing service order. Please note that the date you select must apply to your entire order and delivery to the recipient […]

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How do I add my mailing service addresses?

There are multiple ways of adding your Mailing Service addresses. Check out your options below. Import Contacts Importing contacts is fast, efficient, and perfect for someone with a lot of recipients. To import contacts, click the Import Contacts tab in your Address Book. Here you can either import contacts via a CSV file or by your […]

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Can you print my recipient addresses on my envelopes?

Yes, this comes included with mailing service. We will print your recipient addresses on your envelopes in black, Times New Roman font. You can choose between standard white envelopes or our recycled kraft envelopes. You can also opt for personalize full-printed envelopes or personalized return address only envelopes. The price of the envelope printing option […]

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