What if I forget my password?
If you forget your password, simply click on the ‘Forgot your password?’ link at the bottom right corner of the sign in box and follow the prompts to reset your password. In some cases, it may take a little while to receive the email to reset your password. Please be patient and notify us at firstname.lastname@example.org if you have any questions.
What if I have difficulty logging in?
Check to see if your CAPS lock is on, as this will affect your password. If you are still having trouble, you can report a problem by emailing us at support@PurpleTrail.com.
How do I change my password?
After logging into your account, click on the Privacy/Password tab under Account Settings.
Scroll down to “Change password”. Enter your current password and then your new password twice. Click the save button to activate your new password.