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    Can I add music to my eCards and eVites?  How do I do it?

    Yes you can add music to your eCards or eVites.  In the PurpleTrail Design Center you can click on the “Music/Voice” menu.  Browse PurpleTrail’s collection of music and make your selection. 

     Once it appears in your Music navigation menu, drag it onto your design. If you want to upload your own music, simply click on the Music menu and click “Get Music” Browse your music and upload. 

    Can I add music to my events page? How do I do it?

    Yes you can. When in your event, make sure you are in the Invitation View tab.  Look for the “Event videos & widgets” near the bottom of the page. If the module is not showing on the page, check to make sure you have the module enabled (see “How do I enable and disable modules on my event page?). Copy your music embed code and paste it in the box, then click save.

    How do I upload photos to my event page?

    Look for the “Photos” tab under the Modules heading on the left bar. You can enable this module by clicking on the link in the box that says Hide/Show modules. Also see “How do I enable and disable modules on my event page?

     

    Click on the “Upload photos” button within the module and browse your computer files to select the images you would like to upload. You can select up to 5 at a time. Then click “Upload” and your photos will be uploaded and shown in a slide show. 

    After you upload photos, a button to “Notify others” will appear at the bottom of the module. This will allow you to send a message to other event guests to let them know you have uploaded photos.

    How do I add a video to my invite?

    On the Manage Invitation page, look for “Videos & widgets” under the modules tab on the left menu bar.  You can enable this module by clicking on the link in the box that says Hide/Show modules. Also see “How do I enable and disable modules on my event page?” Copy your video embed code and paste it in the box, then click save.

    You also have the option to embed videos within the message board on the Guest Invitation page. To do this, click on the film icon in the tools at the top of the message board. Then enter the embed code in the box and click “Send”.

    How do I enable and disable modules on my event page?

    Visit the “Manage Invitation” tab at the top of your ecard or announcement page. In the Modules section of the left menu, click on “Hide/show modules”. On this page you can select which sections or modules you want to appear on your invitation page. Once you have made your changes, click “save”.

    How do I send my eCard?

    After your eCard has been created, you can invite guests to your event by visiting the Manage Invitation tab at the top of your event.  Simply click on invite “Send eCard”. 

    You can type your recipient information one by one or paste a string of emails seperated by comas or semicolons.

    If you already have contacts in your PurpleTrail address book that you would like to select from, click on “Address book”. Check the guests you want added and click ”add” or select a group to add.

    If you would like to import your addresses from another address book, click on “Import contacts” and you will be able to import contacts into your PurpleTrail address book. You can even import contacts from you mobile phone by clicking on “Mobile contacts”.

    Once you are ready to send the invitations, click on “Preview and Send Now”. You will see a preview of what your eCard will look like. You can choose a different email style if you like, as well as edit the email text.
    When you are ready, click “Send eCard”. You also have the option to “Save Draft or Schedule Send”. Using this option, you can save all the names and addresses you have entered so that you can send your invites at a later time, or you can even schedule when you would like your invitations to be mailed out.

     How do I edit the subject line and message of the eCard?

    Visit the manage eCard page.  In the Recipient List section of the left menu, click on “Customize email invitation”. 

    On the right side of the customize page there is a button that says “Edit  message”.  Click on that button and a window will open that will allow you to edit the email message.  When you are done click “Save”.

    How can I see that my eCards were sent?

    You can check the status of the eCard you sent by visiting the Manage eCard tab. In the left menu, click on “View recipeint list” in the recipient list section. Here you can see whether the eCard was opened or not.

     

    If the summary says they have not opened the invitation, then the email has not been opened by the guest. In some cases, email invitations get delivered to spam folders rather than an email inbox. Please ask your guest to check their spam folder for the invitation.

    How does the message board work?

    The message board allows recipients of your ecard or announcement to communicate with one another and with you – either in real-time or by viewing past messages. You can post public messages that can be seen by all guests, or private messages that can only be viewed by the person who sent the message and the sender of the ecard.  The message board is located on your ecard or announcement webpage below the picture and details. 

    Can I edit recipient’s messages within the message board on ecard or announcement webpage?

    At this time we do not allow you to edit the messages, but you do have the option to delete them. If you would like to delete a message, click on the small red “X” on the lower right corner of the posted message. A confirmation window will pop up that asks you to confirm whether you want to delete the message. Only the sender or author of the message can delete the message.

    How do I send my eCard?

    After your eCard has been created, you can invite guests to your event by visiting the Manage Invitation tab at the top of your event.  Simply click on invite “Send eCard”. 

    You can type your recipient information one by one or paste a string of emails seperated by comas or semicolons.

    If you already have contacts in your PurpleTrail address book that you would like to select from, click on “Address book”.

    Check the guests you want added and click ”add” or select a group to add.

    If you would like to import your addresses from another address book, click on “Import contacts” and you will be able to import contacts into your PurpleTrail address book.

     

    You can import contacts from your GMail, Yahoo mail, Hotmail, or Plaxo account or as a CSV file. You can even import contacts from you mobile phone by clicking on “Mobile contacts”.

    Once you are ready to send the invitations, click on “Preview and Send Now”. You will see a preview of what your eCard will look like. You can choose a different email style if you like, as well as edit the email text. When you are ready, click “Send eCard”.


    You also have the option to “Save Draft or Schedule Send”. Using this option, you can save all the names and addresses you have entered so that you can send your invites at a later time, or you can even schedule when you would like your invitations to be mailed out.

     How do I edit the subject line and message of the eCard?

    Visit the manage eCard page.  In the Recipient List section of the left menu, click on “Customize email invitation”. 

    On the right side of the customize page there is a button that says “Edit  message”.  Click on that button and a window will open that will allow you to edit the email message.  When you are done click “Save”.

    How can I see that my eCards were sent?

    You can check the status of the eCard you sent by visiting the Manage eCard tab. In the left menu, click on “View recipeint list” in the recipient list section. Here you can see whether the eCard was opened or not.

     

    If the summary says they have not opened the invitation, then the email has not been opened by the guest. In some cases, email invitations get delivered to spam folders rather than an email inbox. Please ask your guest to check their spam folder for the invitation.

    How do I create an online ecard or announcement?

    There are many ways to begin your eCard creation. From the PurpleTrail home page, you can click on the “Online Invitations” tab at the top of the page. Use the search box to find something specific like “baby shower” or “3rd birthday”. You can also view featured upcoming holiday designs under Popular Occasions and Events.

    Step 1: Choose your design. Choose from thousands of our Designs, as well as Community Created Designs. Search through PurpleTrail’s designs by clicking the ”Get  Started Now!” button.

    Step 2: Personalize Your Design.  Click on the Design you like and then click the Start Personalizing button.  This will open up the PurpleTrail Design Center.

    In the PurpleTrail Design Center you can customize your design. You can add in all your party details to your invitation. Once you are finished, click on the I’m Finished button to save your design.

    Here you can request a free sample pack, share your design with a friend, and view a hi-res preview of your design.  After your design is saved click on Next Step to continue creating your eCard.

    Step 3: Add Details.  To finish creating your invitation, you’ll need to select the Send Online option and then the Send Invitations link.  You’ll then be able to add event details for your invitation. All details can be edited later as well.

    Enter all of the details for your event. Don’t worry, you will be able to change all of these details later.

    You will also be able to adjust the  settings for the eCard so your webpage will be setup appropriately, including  being able to make the URL public or private.

    When you are finished, click on “create” at the bottom of the page.   If you were not previously logged into your account, then the next page will prompt you to log in. If you do not have an account, you can sign up. Creating an account is a simple process that takes just a minute.

    You’ll then be able to add recipients and send your eCards.

    How do I get help with wording my invitation?

    On Step 2 of creating your invitation, you can click on the help box on the right to browse a list of eCard wording ideas. Once you find one you like, you can copy and paste it into your message. Just close the invitation wording window when you are finished.

    For ecard or announcement wording ideas, please visit these pages:

    To see all our invitation wording ideas, visit our Invitation Wording ideas page.

    How do I create my own design?

    Instead of picking one of PurpleTrail’s designs, you can choose to create one of your own using your own using our Design Center tools. Simply click on the ”Make my own custom design” template at the bottom of any gallery page.   See Create Your Own Design for more information.

    How do I see designs I have already created?

    Once you log into your PurpleTrail account, all the designs you have created get saved within your account. They will be displayed in the ”View Saved Designs” section of your account dasboard.  Simply click on the design you want to access.

    How do I edit the eCard design I created?

    You must be logged into your PurpleTrail account to edit a design.  Once your eCard has been created, you can edit the design you are using by visiting the Manage Invitation tab at the top of your event. In the left menu, click on “Edit current design”.   This will open the PurpleTrail Design Center and allow you to edit all parts of your design.

    If you have not yet created the event but have saved your design, you can click on the design in the View Saved Designs section on your dashboard and click “Continue Personalizing” to open the PurpleTrail Design Center.

    Be sure to click “Overwrite current design” when saving it or you will create two copies of the design.

    What is the difference between Invitations, Ecards and Announcements?

    The primary difference between the three is that invitations allow you to collect RSVP information from guests.  Invitations also allow you to add more features to you website page including a map of the event location, bring along list, poll, event fund collection and ticketing.  Ecard and Announcements do not allow you to add these items.