PurpleTrail Browser Support

PurpleTrail is verified to work against the following browsers: IE7 and higher FireFox 2.0 and higher Google Chrome all versions Safari 4 and higher If you have an older version of the these browsers, we highly recommend that you upgrade your browser program to get the best experience. We have found Google chrome to be [...]

Picking A Design

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How do I pick a design? 1. Browse.  You can browse PurpleTrail designs by the tabs at the top of the page, the featured designs at the bottom of the page or by entering what you are searching for in the search box. For example if you are looking for baby shower designs, type in [...]

Cancel Account

Cancel Account

How do I cancel my account? While you are signed into your account, click the Cancel Account Link in the Account Settings section. Scroll down to the bottom of that page, and you will see a link to cancel your account. If you have current events that you have planned or are a part of, [...]

PurpleTrail Club Membership

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What is a PurpleTrail Club Membership? Some PurpleTrail features are only available to PurpleTrail Club Members. The table below describes the various PurpleTrail club plans and features they offer. To upgrade your account, first sign in.  If you do not already have an account, sign up.  After signing in, click on the Account Settings tab [...]

Costs

How much does PurpleTrail cost? PurpleTrail offers a variety of services.  Use of the PurpleTrail website is absolutely free!  It is also free to send online invitations, ecards and announcements for up to 50 guests.  Our print services and premium online services do have costs associated with them.  Please see our pricing page for detailed [...]

Account Settings

How do I change my email address?  Can I have more than one email address associated with my account? You cannot change your PurpleTrail ID but you can have more than one email address associated with your account.  After logging into your account, click on the Notification Preferences under your Account Settings. You can even [...]

Password

What if I forget my password? If you forget your password, simply click on the ‘Forgot your password?’ link at the bottom right corner of the sign in box and follow the prompts to reset your password.  In some cases, it may take a little while to receive the email to reset your password.  Please [...]

Registration

How do I register for an account? Click on the “Sign Up” link at the top right hand side of the main page. Enter your full name, email address, and complete the word verification. Click the sign up button when complete. Do I need an account to create a PurpleTrail invitation? You do not need [...]